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MSI's team is always prepared to help you develop cost-effective business process solutions that meet your needs. We are ready to provide and manage your organizations's critical and/or non-critical enterprise processes and applications. Our BPO services include:

 

  • Accounts payable
  • Billing & Invoicing
  • Payroll
  • Software application support
  • Technology helpdesk

 

Why Outsource?

 

Outsourcing Saves Money

 

The economic benefits of outsourcing are real and significant. Outsourcing LMS technology and operations reduces costs in three areas:

 

Implementation costs: We save you time and money by leveraging our professional expertise and streamlining our implementations.

 

Operational costs: The dramatic cost savings are largely based on our ability to pass on economies of scale and efficiencies of centralization to their customers.

 

Reduction in Technical Staff: The research shows that companies that use outsourced technology platforms are able to reduce their technical staffs by almost half, compared to companies with internally managed systems.

 

We have become experts at implementation, configuration, customization and operation by integrating content only once and sharing that technology integration across clients. We offer “standard” customizations, which are then used by many clients and can be implemented in minutes, while customizations in companies running their own implementations can take months.

 

Outsourcing Frees Valuable Staff Resources. The research shows that companies that outsource spend, on average, 31 percent less per learner and have a 26 percent lower staff-per-learner ratio. They also have 30 percent to 40 percent smaller program staffs and 25 percent smaller administrative staffs. In addition to generally running tighter ships, companies that outsource often have the option of offloading registration, help-desk support and reporting functions.

 

Outsourcing Increases Business Effectiveness and Facilitates Resource Relocation

 

When managers and other executives were asked how they spend time saved in outsourcing, they responded:

 

- Focus more on strategic planning with line managers.

- Spend more time on measurements and analytics.

- Spend more time planning and budgeting.

- Work with line managers to better understand implementation needs.

- Evaluate new technologies and approaches for greater efficiency and effectiveness.

 

These points translate into cost-effective, efficient business processes for your organization.